Activating CleanBrowsing on Windows
Activating CleanBrowsing on your Windows device is facilitate through one of our apps. Follow the steps below to enjoy a safe browsing experience on your machine.
Tech talk: CleanBrowsing is a DNS-based filter that prevents adult content from being loaded. It doesn't require any software installation and can be easily enabled anywhere by switching your DNS servers to the ones we provide. We also offer Apps for the major devices in order to simplify your life.
You have two options when configuring Windows:
1. Use Windows App
The easiest way to install CleanBrowsing on your Windows device is to use our App. It saves time and avoids some of the more common mistakes users make when configuring DNS manually. To start, download the App from here:
The following video shows you how to work with the Windows application:
Once downloaded, run the installer. A short-cut will be added to your desktop post-installation. Right click, and run as administrator. It should present you a screen like this:
Simply select the filter you want to use and the app will configure your DNS. If using the Free filter it will look like this:
That's it, your device should be configured.
Paid accounts can use this app with their paid account by using the custom option:
You get the requested code from your dashboard:
Copy the code into the app:
Once activated it will look like this:
Harden your installation by configuring a password. This password will prevent a user from changing set filters.
Access the settings page by clicking on the "three stacked" buttons in the title bar (top right)
The settings page will introduce a Set Password option:
Once set, this password will be required to disable and change set filters.
In the event the application above does not work for you, you have the option to configure the DNS manually using the following steps:
Step 1: Open Command Prompt
We have tested the following instructions on Windows 10, 2012 and 2016, but should work even on older versions. Start by opening the command prompt as an Administrator.
Access the command prompt by clicking on your Windows key on your keyboard, or clicking start.Right click the command prompt option and select "Run as Administrator":
Step 2: Identify the Network Interface
The network interface is important, it tells you how you are connecting to the internet. If you are using a CAT 5/6 cable then you are most likely going to be using an Ethernet interface, and if you are on Wi-Fi then you will be looking for a Wi-Fi or Wireless Connection interface.
To find your interface, you are going to run a command in the command prompt netsh interface ip show config or ipconfig /all. This is going to give you a long output showing you all the interfaces on your device. It will look something like this:
You are looking for the specific interface names. If you are in doubt, you can always update both, the Ethernet and Wi-Fi interfaces. Next step.
Step 3: Use the Command Prompt
Because of the various configurations it's best to use the command prompt for these changes. There are just too many flavors of the OS and GUI's available, but the reality is that the command prompt is extremely fast once you get over the nerves of a new environment.
In the command prompt you're going to use the netsh command. This command-line script utility allows you to modify network configurations.
It will also be in your interest to update both the IPv4 and IPv6 configurations. More and more we're encountering ISP's and Routers that are forcing IPv6 in the place of IPv4 so best to be safe. If you are having issues with IPv6 DNS not being recognized it might be indicative of a network issue with IPv6. If you encounter this issue, we recommend disabling IPv6 locally.
Inside the command prompt, copy and paste the following command to change your DNS for the "Wi-Fi" interface:
IPv4 using Family Filter:
netsh interface ipv4 set dns "Wi-Fi" static 220.127.116.11 primary netsh interface ipv4 add dns "Wi-Fi" 18.104.22.168 index=2
IPv6 using Family Filter:
netsh interface ipv6 set dns "Wi-Fi" static 2a0d:2a00:1:: primary netsh interface ipv6 add dns "Wi-Fi" 2a0d:2a00:2:: index=2
The command for Windows 7 is slightly different. For IPv4:
netsh interface ip set dns "Wi-Fi" static 22.214.171.124
netsh interface ipv6 set dns "Wi-Fi" static 2a0d:2a00:1::
If there are no warning, it means the change succeeded. You can confirm it was modified by running:
netsh interface ip show config
It should list our IP addresses under the Statically Configured DNS Servers under the interface selected. If the command fails, it means that your Interface is not named "Wi-Fi". Try changing it to one of the other interfaces we went over in Step 2. Examples: "Wireless Network Connection" or "Local Area Connection" to see if it works:
Example of what that might look like
netsh interface ipv4 set dns "Wireless Network Connection" static 126.96.36.199 primary netsh interface ipv4 add dns "Wireless Network Connection" 188.8.131.52 index=2 netsh interface ipv4 set dns "Local Area Connection" static 184.108.40.206 primary
That's it. If this worked, your computer will automatically start using CleanBrowsing.
Final Step: Verify Configuration
The final step is to verify the DNS configuration is working. You can use DNS Leak Test to help with this.
You will run the Standard Test. The output should show CleanBrowsing in the response.
If you experience issues please visit our Common Questions and Troubleshooting Guide for more help.